Chelsea, a reader of my monthly e-newsletter, Better Writing at Work, asked me to write about indenting paragraphs in business letters. She wrote, "When writing letters, what is the 'proper' protocol on indenting?"
There are several proper ways to format a traditional business letter. Only one of them indents paragraphs, and it is not popular these days. I have described three ways below.
Modern and sleek: the full-block style. These days most business letters follow the full-block style, with nothing indented. In this style, everything (the date, inside address, salutation, body, close, and signature block) begins at the left margin. The only content that might be indented in the full-block style is bullet points or long quotes. Both of those would be indented as a block, though, not just the first line, like this:
This is an example of a paragraph that is block indented. The whole paragraph is indented, not just the first line.
Most businesses use the full-block style because it is easy to type--no indenting! Also, it looks modern and sleek on the page.
Less modern and sleek: the modified-block style. Paragraphs are not indented in the modified-block style. However, the date, closing, and signature block are indented--to begin at the center of the line. It requires the business writer or typist to create a template with the correct indention of the date, closing, and signature block. Some organizations use this style, which looks neat but not sleek.
Fussy and dated looking: the modified-block style with indented paragraphs. The only style with indented paragraphs is known as "the modified-block style with indented paragraphs." In it, the date, closing, and signature block begin at the center, as in the modified-block style. However, each paragraph is indented a half-inch (1.27 cm). This is the fussiest looking letter, with no sleek lines. It is not popular these days but was common decades ago.
If your organization wants to come across as up to date and elegant, choose the full-block style. If you want to appear up to date yet a bit traditional, consider the modified-block style. If you want to appear traditional and old-fashioned, the modified-block style with indented paragraphs might work, but remember that it doesn't look elegant.
Some letterhead is already very left-heavy. If your company's letter is designed with a very strong left line, you might want to use the modified-block style for a more balanced look. Check with your communications department.
Before anyone asks, the answer is no--paragraphs are NOT indented in email. On the screen, people focus on the left margin, so it makes no sense to indent paragraphs in email.
Chelsea, I hope this post answers your question. To indent or not to indent paragraphs? It's up to you.
MLA General Format
MLA (Modern Language Association) style is most commonly used to write papers and cite sources within the liberal arts and humanities. This resource, updated to reflect the MLA Handbook (8th ed.), offers examples for the general format of MLA research papers, in-text citations, endnotes/footnotes, and the Works Cited page.
Contributors: Tony Russell, Allen Brizee, Elizabeth Angeli, Russell Keck, Joshua M. Paiz, Michelle Campbell, Rodrigo Rodríguez-Fuentes, Daniel P. Kenzie, Susan Wegener, Maryam Ghafoor, Purdue OWL Staff
Last Edited: 2016-08-11 04:27:59
MLA style specifies guidelines for formatting manuscripts and using the English language in writing. MLA style also provides writers with a system for referencing their sources through parenthetical citation in their essays and Works Cited pages.
Writers who properly use MLA also build their credibility by demonstrating accountability to their source material. Most importantly, the use of MLA style can protect writers from accusations of plagiarism, which is the purposeful or accidental uncredited use of source material by other writers.
If you are asked to use MLA format, be sure to consult the MLA Handbook (8th edition). Publishing scholars and graduate students should also consult the MLA Style Manual and Guide to Scholarly Publishing (3rd edition). The MLA Handbook is available in most writing centers and reference libraries; it is also widely available in bookstores, libraries, and at the MLA web site. See the Additional Resources section of this handout for a list of helpful books and sites about using MLA style.
The preparation of papers and manuscripts in MLA style is covered in chapter four of the MLA Handbook, and chapter four of the MLA Style Manual. Below are some basic guidelines for formatting a paper in MLA style.
- Type your paper on a computer and print it out on standard, white 8.5 x 11-inch paper.
- Double-space the text of your paper, and use a legible font (e.g. Times New Roman). Whatever font you choose, MLA recommends that the regular and italics type styles contrast enough that they are recognizable one from another. The font size should be 12 pt.
- Leave only one space after periods or other punctuation marks (unless otherwise instructed by your instructor).
- Set the margins of your document to 1 inch on all sides.
- Indent the first line of paragraphs one half-inch from the left margin. MLA recommends that you use the Tab key as opposed to pushing the Space Bar five times.
- Create a header that numbers all pages consecutively in the upper right-hand corner, one-half inch from the top and flush with the right margin. (Note: Your instructor may ask that you omit the number on your first page. Always follow your instructor's guidelines.)
- Use italics throughout your essay for the titles of longer works and, only when absolutely necessary, providing emphasis.
- If you have any endnotes, include them on a separate page before your Works Cited page. Entitle the section Notes (centered, unformatted).
Formatting the First Page of Your Paper
- Do not make a title page for your paper unless specifically requested.
- In the upper left-hand corner of the first page, list your name, your instructor's name, the course, and the date. Again, be sure to use double-spaced text.
- Double space again and center the title. Do not underline, italicize, or place your title in quotation marks; write the title in Title Case (standard capitalization), not in all capital letters.
- Use quotation marks and/or italics when referring to other works in your title, just as you would in your text: Fear and Loathing in Las Vegas as Morality Play; Human Weariness in "After Apple Picking"
- Double space between the title and the first line of the text.
- Create a header in the upper right-hand corner that includes your last name, followed by a space with a page number; number all pages consecutively with Arabic numerals (1, 2, 3, 4, etc.), one-half inch from the top and flush with the right margin. (Note: Your instructor or other readers may ask that you omit last name/page number header on your first page. Always follow instructor guidelines.)
Here is a sample of the first page of a paper in MLA style:
Image Caption: The First Page of an MLA Paper
Writers sometimes use Section Headings to improve a document’s readability. These sections may include individual chapters or other named parts of a book or essay.
MLA recommends that when you divide an essay into sections that you number those sections with an arabic number and a period followed by a space and the section name.
1. Early Writings
2. The London Years
3. Traveling the Continent
4. Final Years
MLA does not have a prescribed system of headings for books (for more information on headings, please see page 146 in the MLA Style Manual and Guide to Scholarly Publishing, 3rd edition). If you are only using one level of headings, meaning that all of the sections are distinct and parallel and have no additional sections that fit within them, MLA recommends that these sections resemble one another grammatically. For instance, if your headings are typically short phrases, make all of the headings short phrases (and not, for example, full sentences). Otherwise, the formatting is up to you. It should, however, be consistent throughout the document.
If you employ multiple levels of headings (some of your sections have sections within sections), you may want to provide a key of your chosen level headings and their formatting to your instructor or editor.
Sample Section Headings
The following sample headings are meant to be used only as a reference. You may employ whatever system of formatting that works best for you so long as it remains consistent throughout the document.
1. Soil Conservation
2. Water Conservation
3. Energy Conservation
Level 1 Heading: bold, flush left
Level 2 Heading: italics, flush left
Level 3 Heading: centered, bold
Level 4 Heading: centered, italics
Level 5 Heading: underlined, flush left